Just because I answer the phone here, doesn't mean I can help you. No I don't know how long J***y will be on the phone. No I don't know if we worked on your machine yet....I'm not a mechanic. WHen I answer the phone all I need from you is who or what department you want. There is no point in telling me your name, what you ordered, when you ordered it, and has it came in yet. I don't do that. Every call is important...so no I won't go tell him to pick up your call before the other calls. And really hold...is hold...it means you hold. Not call me back in .2 seconds to tell me they didn't pick up....give them time to get to the fucking phone.
2 Comments:
LOL you sound like me here! i hate it when i ask if they want voice mail and they sit on that thought for a minute and then go on with their message like i'm gonna write it down! thats when i said hold on and xfer them to voicemail. dummies.
it's so annoying.
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